Certified Professional in Learning and Performance (CPLP) Practice Exam 2025 - Free CPLP Practice Questions and Study Guide

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What is a crucial factor in the change management process to ensure a cultural shift within an organization?

Visible support from the CEO early in the process

Periodic reviews and adjustments to support systems

In the change management process, particularly when aiming for a cultural shift within an organization, the mechanism of periodic reviews and adjustments to support systems plays a vital role in ensuring sustainability and effectiveness of the change initiatives.

This approach allows the organization to monitor the progress of the change, assess its impact on the workplace culture, and identify areas that need improvement or modification. It acknowledges that change is a dynamic process rather than a one-time event; hence continuous feedback is essential. By implementing periodic reviews, organizations can remain responsive to emerging challenges, gauge employee adoption of new practices, and make necessary adjustments to support systems, which ultimately reinforces the new culture being established.

While other options may contribute to the change process, such as gaining early support from leadership, enhancing communication, or organizing engaging kickoff events, they do not possess the same ongoing impact that regular reviews and adjustments offer. The latter ensures that the change remains relevant, aligned with organizational goals, and embedded within the cultural fabric over time, making it a crucial factor for success in achieving a lasting cultural shift.

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Increased communication from senior management

A spectacular kickoff meeting

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